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The worst company I have had to deal with. I will never buy anything from them. You can't even talk to someone in authority as you can't get anyone on the phone they hide. What kind of company is this? They don't care about consumers at all.
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Anonymous
MB

Absolutely. After being promised return calls from unavailable management and not getting contacted I had to make numerous calls and got accused of harassment. Their approach ...

1.0
#1009143
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This company has terrible customer service. I ordered a gift on Dec 19 as a Christmas present. As it was to an overseas (military address in Germany) I absolutely did not expect that it would arrive on Christmas. But I expected it to arrive in a week to a week and a...
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1.0
I didn't like
  • Customer service
#993509
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I have had the most horrible experience from your customer service they have lost my orders messed up my order etc and now I was attacked by your employee Patrick and it seems I am not the only one as I see lots of reports reviews on this person attacking your...
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1.0
#992479
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Sur La Table reflected prior to my purchase that there was no shipping cost or taxes. AFTER I ordered and confirmed my card info shipping and taxes appeared on my charge card. It's a small purchase, but if there are 10 million customers who get scammed, who is held...
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#962513
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I went in to return a dish scrubbing brush worth $6/- to your Union St store. I had bought it in July, tried to use it but couldn't because it was badly designed. When I went in to return it I was told that the 60-day return policy prevented them from refunding my...
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I didn't like
  • Union street
  • Female manager
  • Customer service
#933145
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I took a party of 4 to the "Celebrating Julia Child and "The French Chief Cookbook" in July 2016. It was not a great experience. To begin with the room was too small. We were 16 people in a room and space meant for 8. The number of people made the room feel crowded...
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1.0
#898838
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Short Review on June 10, 2016

Here waiting in aventura store closed for business not good
#863304
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I'm going to copy paste the letter i sent to the CEO of sur la table Diane Neal. I will take my personal info out and $ amounts to protect privacy. DO NOT BUY from this company. They are stealing. When you return merchandise they do not return your funds back. ...
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Anonymous
Anonymous

I agree run from this horrible company it's been one thing after another, they lost my order in December then they input it again took forever to receive it and then received ...

Anonymous
Sar

Can you email me Diane Neal email address to saxets@comcast.net Thank you

2.0
I didn't like
  • Delivery
  • Customer service
  • Returns
#747106
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New management in what was once a happy working environment has torn apart any happiness that exists in this Beach town in Orange County. Corporate seems to look the other way while the employees were forced to feel like they are incompetent and never appreciated. If...
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3.0
#742655
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Amy needs to learn some manners. When asking a questions: "is any one working the cash register? she turned and rudely said, Can't you see I am with some customers!!! I am the only one here. I will be at the register when I am done with these customers. What kind of...
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I liked
  • Products
I didn't like
  • Customer service by amy
#726436
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